Privacy
PRIVACY POLICY simplesymphony.com | As of: December 2025
1. Data controller
The party responsible for the collection, processing and use of personal data within the meaning of the Swiss Data Protection Act (nDSG) is:
Simple Symphony Förderverein (an association under Swiss law based in Lucerne)
c/o Dshamilja Schurtenberger Kasimir-Pfyffer-Strasse 13 6003 Luzern Switzerland
2. General information on data processing
This privacy policy applies to the website simplesymphony.com and all associated offerings such as newsletter sign-up and contact forms.
We only process personal data where this is permitted by law or where you consent to the processing (e.g. when signing up for the newsletter). Processing is carried out in accordance with the Swiss Data Protection Act (nDSG).
3. Personal data & purposes of processing
a) Access data / server log files
When you visit the website, technical data is automatically transmitted and stored, e.g.:
- IP address (shortened/anonymised)
- Browser type, device type
- Date/time of access
- Pages accessed
This data serves exclusively to ensure the operation of the website, system security, troubleshooting and the statistical analysis of access behaviour. Collection takes place via the WP Statistics plugin, which stores the data on its own server and does not pass it on to third parties.
b) Newsletter
When you sign up for our newsletter, we process:
- First name
- Last name
- Phone (optional)
- Institution / place / country (voluntary)
- Message (voluntary)
Purpose: sending the agreed newsletter.
Legal basis: consent (Art. 12 ff. nDSG).
The newsletter sign-up is handled via Mailchimp. Your entered data is transmitted to Mailchimp and processed there in order to send the newsletter.
c) Contact / registration forms
When you fill out a form (e.g. „Repertoire Orchestra registration"), we collect and process:
- Name
- Phone number
- other content you provide voluntarily
Purpose: responding to your enquiry / carrying out the registration.
Legal basis: consent or contractual processing (Art. 12 ff. nDSG).
d) Cookies & similar technologies
Our website uses cookies and comparable techniques to ensure functionality and to analyse usage.
Necessary cookies:
- Session cookies
- technically required elements
Analytics cookies:
- WP Statistics cookies to analyse user behaviour (within a purely server-side tool)
Note (Switzerland):
Personal information is explained transparently; a cookie banner is not legally mandatory where no profiling or advertising takes place.
Further information can be found in the „Your rights" section below.
4. Embedded content & external services
Our website may embed third-party content and services:
a) YouTube
Embedded videos are loaded from YouTube (Google). Data may be transmitted to YouTube/Google servers (in particular IP address and usage data).
b) Google reCAPTCHA & Google Forms
- reCAPTCHA protects against abuse (e.g. spam protection in forms)
- Google Forms is used for certain registration forms
Both services are products of Google and are subject to its data protection provisions. Personal data is transmitted to Google.
(For detailed information and opt-out options, see: https://policies.google.com/privacy)
5. Hosting & data location
The website is hosted by:
hosttech.ch
This means that the technical systems on which parts of your data are processed are operated in data centres run by Hosttech.
Hosttech may technically store or process certain data (e.g. server log files).
6. Disclosure to third parties
Personal data is not sold.
Data is only shared with service providers where this is necessary for the performance of the contract or technical provision, e.g.:
- Mailchimp (newsletter)
- Google (Forms, reCAPTCHA, YouTube embedding)
- Hosting provider (Hosttech)
These third parties process data within their own area of responsibility. Where data is processed outside Switzerland or the EU, a different level of data protection may apply.
7. Retention period
We generally store personal data for as long as it is necessary for the purpose or until you withdraw your consent.
Recommended standard retention periods:
- Newsletter data: until withdrawal/cancellation
- Form enquiries: until resolved + 12 months
- Analytics data in the statistics tool: until withdrawal / internal deletion periods
8. Rights of data subjects
You have the right:
- to access your stored data
- to rectification of incorrect data
- to erasure or restriction of processing
- to withdraw your consent
- to lodge a complaint with the competent supervisory authority
Contact for data protection requests:
office [at] simplesymphony.com
Swiss data protection supervisory authority:
If you believe that your rights are being violated, you can contact the Federal Data Protection and Information Commissioner (FDPIC):
Federal Data Protection and Information Commissioner (FDPIC)
9. How you can object to processing or decline cookies
Many browsers allow you to block or delete cookies.
Information:
- Cookie settings in the browser
- Browser add-ons to disable tracking
With tools like WP Statistics, you can also set up server-side opt-out rules.
10. Currency & changes
This privacy policy may be updated when necessary, e.g. for new features, services or legal requirements.
As of: December 2025